Privacy Policy

Last updated: October 1, 2026

Homly Stays respects your privacy. This policy explains what information we collect, how we use it and the choices you have.

Information we collect

• Contact details such as your name, email address and phone number.
• Booking details such as property, dates and number of guests.
• Payment status and transaction IDs (card/UPI details are handled by Razorpay, not by us).
• Basic usage data such as browser type and pages visited.

How we use your information

• To confirm and manage your bookings.
• To send booking confirmations and service updates.
• To provide customer support.
• To comply with legal obligations and prevent fraud.

Sharing of information

We share only the details needed to fulfil your booking with the host of the property and with our payment partner Razorpay. We do not sell your personal information to third parties.

Data security

We use reasonable technical and organisational measures to protect your information. Payments are processed over secure, encrypted connections.

Your rights

You may request access to, correction of, or deletion of your personal data by contacting us.